Mouse Over Main Image to Zoom In
Zoom View zoom view
 

Frequently Asked Questions

Ask a Question Expand

Have a question about this product? Ask a Product Expert! The answer will be emailed to you and then posted here.

 

Help Us Improve This Page

Multimaster 5-Year Leather Protection Plan

Item# MUL010

  • Protect your investment
  • 5 years of coverage for peace of mind
  • 5 day claim window 
  • Includes Furniture Care Kit and Certificate of Coverage
  • Sales receipt and warranty certificate required for claim
  • Warranty plan expires once stain or damaged items are replaced
  • See additional coverage details below
 

Protect your leather recliners, loveseats and standard sofas with the Multimaster 5-Year Leather Protection Plan for 3 Seats or Less. To qualify for this warranty the customer must have their newly purchased leather items delivered stain, and damage free from an authorized dealer. All warranty claims must be submitted to Multimaster within five days of the occurrence. Only blot stains before calling Multimaster. Do not attempt to clean until given specific instruction. Use of any other products or techniques will void the warranty. To qualify for service, repair or replacement, the customer must provide the original sales receipt or other acceptable proof of purchase, along with this warranty certificate.

The Multimaster 5-Year Leather Protection Plan for 3 Seats or Less covers the following types of stains and damages:

  • Household food
  • Household beverage
  • Human fluids
  • Pet fluids
  • Rips
  • Burns
  • Punctures

This warranty plan excludes stains or damage from instances such as:

  • Neglect
  • Manufacturer defects
  • Incorrect maintenance or use and application of substances
  • Substances which change or destroy original leather
  • Rented furniture or furniture for commercial use
  • Furniture in storage or damaged in transport
  • Vandalism or any kind of intentional damage
  • Damage caused by fire, flooding, storms or other acts of nature
  • See warranty plan for complete list of exclusions

Replaced items become property of Multimaster. The customer may be given the option of a full refund of their Multimaster Care Kit and Warranty, in lieu of cleaning, replacement, or reupholstering, should the owner decide to keep the original furniture in present condition. Once a refund has been issued for this warranty, all future claims will be denied. Please see warranty plan for complete explanation of plan coverage.

Printable Version

Guarantee